Security

Schertz Bank & Trust uses security features on our Internet Branch to help prevent unauthorized access to your personal financial information. Our site uses Secure Socket Layer (SSL) protocol for providing data security during transmission using data encryption, server authentication, and message integrity. Various levels of security focus on firewalls, filtering routers, and a trusted operating system. Schertz Bank & Trust is committed to making sure that your Online Banking is safe and secure.

Customer Responsibilities
Customers of the Home Banking System have a responsibility for the security of their information. Schertz Bank & Trust recommends that customers follow the guidelines listed below.

• Utilize the latest version of either Netscape Navigator or Microsoft Internet Explorer. The home banking system is best viewed and is most secure when you use one of these browsers, as they are both certified for use at our site.
• Each Online Banking customer uses a valid User ID and Security Password or Code to gain access to the services. It is important to protect your User ID and Security Code from others—do not leave your User ID and Security Code where it may be available to unauthorized users. It is recommended to use a full 8-digit or longer Security Code and change it often.
• Be sure others are not watching you enter information on the keyboard when using the system.
• Never leave your computer unattended while logged on to the home banking system. Others may approach your computer and gain access to your financial information if left unattended.
• Click Exit when you are finished using the system to properly end your session. Once a session has been ended, no further transactions can be processed until you log on to the system again.
• Close your browser when you are finished so that others cannot view any financial information displayed on your computer.
• Keep your computer free of viruses. Use virus protection software to routinely check for a virus on your computer. Never allow a virus to remain on your computer while accessing the home banking system.

If you have any questions, comments, or suggestions concerning our Security or our website, you may contact us by telephone at (210) 945-7400 or by e-mail at kcourtney@schertzbank.com or wkuhlmann@schertzbank.com. Schertz Bank & Trust reserves the right to change our Privacy Policy at our discretion without prior notification.