Schertz Bank & Trust recognizes e-mail as a simple and cost effective method of communication, however requests and inquiries requiring immediate attention should not be sent via e-mail. Similarly, sensitive personal and account information such as account numbers, PASSWORDS, PINS, or Social Security Numbers should not be sent via e-mail. Because an e-mail message may not be reviewed by a Schertz Bank & Trust representative immediately, you must contact Schertz Bank & Trust via telephone or in person for immediate attention. E-mail messages will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may e-mail messages be used to place a stop payment on a check, cancel a bill payment, request account transfers, or report lost or stolen banking codes and/or cards.
If you have any questions or comments, you may contact us by telephone at (210) 945-7400, by mail at Schertz Bank & Trust, P.O. Box 800, Schertz, Texas 78154-0800, in person at 519 Main Street, Schertz, Texas 78154, or use the form below to contact us via email.